OUR BRAND
YILENA is an online jewelry and accessories brand creating contemporary pieces for everyday wear and special occasions.
From understated essentials to distinctive statement pieces, our collection includes earrings, necklaces, rings, bracelets, and jewelry sets in a variety of styles and materials. Product materials, plating, dimensions, and other available specifications are listed on each product page.
WHO WE ARE
YILENA is operated by Yiwu Yili Jewelry Accessories Co., Ltd., located in Yiwu, Zhejiang, China.
Our products are sourced and manufactured through our production operations and supplier network in Yiwu. We work with our production partners on product selection, design direction, and quality checks, with a focus on offering well-made jewelry at accessible prices.
We believe good jewelry should be easy to wear, easy to style, and suited to the way people dress and express themselves every day.
Serving Customers in the United States
YILENA currently serves customers in the United States through our online store.
Our U.S. mailing address is:
1065 Brea Mall
Brea, CA 92821
United States
This is a correspondence address only. It is not a YILENA retail store, warehouse, or customer-facing location.
For questions about products, orders, shipping, or returns, our customer support team can be reached at service@yilena.com or +1 (704) 682-6841.
RETURNS & REFUNDS
We accept eligible return requests within 14 days of delivery, subject to the conditions outlined in our Return Policy.
Please contact our customer support team before sending a return. Once a return request has been reviewed and approved, we will provide the applicable return instructions and return address.
For complete details, please see our Return Policy.
SHIPPING & DELIVERY
We currently ship within the United States.
Orders are generally processed within 1–2 business days. Standard shipping generally takes 4–10 business days after an order has been processed.
Standard shipping is $8 for orders under $100. Orders of $100 or more qualify for free standard shipping.
Delivery estimates may vary depending on the carrier, destination, weather, holidays, seasonal demand, and other circumstances outside our control.
For more information, please see our Shipping Policy.
CONTACT US
Email: service@yilena.com
Phone: +1 (704) 682-6841
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST
We are committed to providing clear product information, straightforward policies, and helpful customer support throughout your shopping experience.
Thank you for choosing YILENA.